Terms and Conditions

Agreement to Terms

By accessing or using the Strait Windows website ("Site") or services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, do not use our Site or services.

About Our Services

Strait Windows provides home improvement services, including but not limited to window replacement, installation, consultation, and estimates. All services are subject to availability, scheduling, and acceptance by Strait Windows.

Estimates and quotes provided are approximations based on information you provide. Final pricing may vary based on site inspection, material availability, and project scope. Estimates are valid for 30 days unless otherwise stated.

Use of Website

Permitted Use

You may use this Site for lawful purposes, including:

• Researching our services and products
• Requesting quotes and estimates
• Contacting us for service inquiries
• Accessing informational content

Prohibited Use

You may not:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to systems or data
• Transmit viruses, malware, or harmful code
• Scrape, copy, or reproduce content without permission
• Impersonate Strait Windows or misrepresent your affiliation
• Submit false, misleading, or fraudulent information

Intellectual Property

All content on this Site, including text, images, logos, graphics, and software, is the property of Strait Windows or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without express written permission.

User-Submitted Information

When you submit information through our forms, emails, or communications, you grant us the right to use that information to provide services, respond to inquiries, and improve our business operations.

You represent that all information you provide is accurate, current, and truthful. You are responsible for maintaining the confidentiality of any account credentials.

Third-Party Links and Services

Our Site may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of third-party sites. Use of third-party services is at your own risk.

Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• The Site will be uninterrupted, secure, or error-free
• Information on the Site is accurate, complete, or current
• Defects will be corrected
• The Site is free from viruses or harmful components

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, STRAIT WINDOWS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF THE SITE OR SERVICES.

Our total liability for any claim arising from your use of the Site or services shall not exceed the amount you paid us for services, or $100 if no payment was made.

Indemnification

You agree to indemnify and hold harmless Strait Windows, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any rights of another party.

Service Terms and Warranties

Service-specific terms, warranties, and guarantees will be provided in writing at the time of service agreement or contract. These Terms govern website use only and do not replace service contracts.

Manufacturer warranties on products are separate and governed by the manufacturer's terms.

Payment Terms

Payment terms for services will be specified in service agreements. Unless otherwise agreed, payment is due upon completion of work. We reserve the right to suspend or refuse service for non-payment.

Disputed charges must be raised within 30 days of invoice date.

Cancellation and Refund Policy

Cancellation and refund terms are specified in individual service agreements. Generally:

• Estimates and consultations may be cancelled without penalty with reasonable notice
• Scheduled installations require advance notice (typically 48-72 hours)
• Custom orders and special-order materials may not be refundable
• Refund eligibility depends on project stage and materials ordered

Dispute Resolution and Governing Law

These Terms are governed by the laws of the State of Missouri, without regard to conflict of law principles.

Any disputes arising from these Terms or use of the Site shall be resolved through binding arbitration in St. Louis County, Missouri, in accordance with the American Arbitration Association rules, except where prohibited by law.

You agree to waive any right to a jury trial or to participate in a class action.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Strait Windows regarding use of the Site, superseding any prior agreements or understandings.

Contact Information

If you have questions about these Terms, please contact us: